Off until you say otherwise
Simply Lodging is a complete product with AI turned off. Every AI feature is opt-in for your team — turn on what helps, skip what does not, and change your mind anytime. Nothing on this page is required.
Optional AI
The welcome is human — optional AI keeps the answers instant.
Simply Lodging works completely with AI off. On, your team gets Ask Simply for instant operational answers — occupancy, arrivals, balances — and your website answers guests around the clock from your own published details, taking real stay inquiries and handing anything delicate to a person.
The ground rules
Four things that stay true, whatever you switch on.
AI in Simply Lodging was built the way we would want it used on our own team: opt-in, supervised, explainable, and priced in the open.
People decide; people answer
Ask Simply proposes — a person approves before anything changes. The website assistant answers — and hands the conversation to your team the moment someone asks for a person. AI here extends your people; it never replaces them.
Answers show their work
Ask Simply cites the records behind every answer and previews every change before it happens. Website conversations land in your inbox with a per-answer trace for admins. Usage is metered visibly, spending caps are on by default, and the pricing page discloses published AI add-ons and the current usage policy. Any additional prepaid AI pack price is shown before purchase.
Your permissions are the AI’s permissions
Ask Simply can only see what the signed-in person is allowed to see — enforced by the platform, not by the AI’s good manners. The website assistant knows only the information you connect. It all runs on the same AWS infrastructure as the rest of Simply Lodging, and your data is never used to train AI models.
Flavor one — for your team
Ask Simply: the colleague who read everything.
Ask Simply answers from your live guest, reservation, and unit records with each user’s permissions, shows the records behind every answer, and proposes changes for your approval.
“How full are we this month, and what is still open for the holiday weekend?”
Occupancy and open units in one plain-language picture with the reservations linked — the morning number without opening five tabs.
“Which arrivals today have notes or special requests?”
Late check-ins, allergies, and celebration notes pulled from guest records into one glance — the details that make a small property feel personal.
“What turns over before 3 p.m., and which units have notes?”
Turnover tasks with due dates and each unit’s housekeeping notes, answered from the same list the crew works.
“What is still unconfirmed in the reunion’s room block?”
Block dates, unit counts, and linked reservations answered from the booking — the checklist anxiety, resolved in seconds.
“Who has an outstanding balance from May stays?”
Balances and payment schedules in a list, with drafted, courteous reminders — approved by you before anything sends.
“Create a page for the fall foliage package.”
Seasonal pages drafted in your property’s style with the stay-inquiry form wired in — live after your look, not after a vendor quote.
From the big numbers to the missing-form chase to drafting the next page — if it lives in Simply Lodging, you can ask about it in plain language. See Ask Simply live in a demo
On the go
Your whole system, in a back pocket.
Halfway through a changeover, ask your phone “what else turns over today, and when does the Cedar Suite arrive?” — Ask Simply is built into the Simply Anywhere mobile app, moving at the pace of the cart.
Chat turns out to be the perfect mobile interface for a system like this: no menus to hunt through, no laptop to open — just the question, the cited answer, and the approval, wherever the work is happening.
The full Ask Simply, inside the Simply Anywhere appSame permissions, sources, and approvals as your deskAsk for the number on the way into the meetingReview and approve proposed changes from anywhereYour records, messages, and notifications ride along
Flavor two — for the people you serve
A website that answers back — honestly.
Guests plan stays at all hours, from every time zone. A conversation widget on your site answers from your published units, rates, and policies, takes real stay inquiries through your forms, and knows when a request deserves a person.
“Do you have pet-friendly cabins in October?”
Policies and offerings answered from what you publish, with the stay-inquiry form right in the conversation.
“Can you hold ten rooms for a reunion next June?”
Group capabilities explained from your real pages — and the request captured with dates, counts, and context your team can quote from.
“What time is check-in, and where do we park?”
The practical details answered consistently at midnight, so arrivals go smoothly without anyone calling the after-hours line for directions.
“My reservation dates are wrong.”
Fixing a stay is human work: the widget hands the conversation to your team immediately, with the details attached and the tone intact.
Set the voice like you set the porch — warm, unhurried, precise about policies — with your property’s own vocabulary in the guidance.
The assistant is always honest about being an assistant, and a human is always one ask away — because the fastest way to lose someone’s trust is to fake a person.
Your assistant, your rules
Customization, control, and a paper trail.
A public assistant speaks for you, so you hold the controls — what it knows, how it sounds, and what it is never allowed to do.
It sounds like you
Guidance and voice settings — tone, words to use, words to avoid, example answers — teach the assistant your way of speaking. Each widget can also choose a deeper or faster AI model.
It knows what you connect — nothing else
You choose the pages, knowledge articles, and workflows behind each widget. It answers from those, says so when it does not know, and cannot wander into data you did not connect.
Real actions, same safeguards
When a visitor registers, signs up, or pays, the assistant walks them through the same verified forms and payment flows as the rest of your site. It cannot write to your data any other way.
People, one ask away
Visitors can reach your team at any point, and the assistant escalates on its own when it is unsure or the topic is sensitive. Conversations land in your inbox with full context — and offline hours are handled honestly.
Every conversation, visible
Your team can read every conversation, see what the assistant consulted for each answer, test changes before publishing, and measure satisfaction — including the questions it could not answer, so you know what to publish next.
Costs with a ceiling
AI usage is metered transparently with spending caps on by default. Plans include monthly AI credit, and live website assistants carry a flat monthly price — all published on the pricing page.
Honest answers
If you never turn AI on, Simply Lodging is still Simply Lodging.
The welcome at the door, judgment about the house, and making it right when something goes wrong stay with your people — that is the hosting. The AI answers the questions that just need answers.
And if you do turn it on, it stays optional forever — feature by feature, widget by widget, with visible usage, spending caps, and public prices.
Bring us changeover day. We will make it feel simple.
Show us the reservation grid, the turnover list, and the deposit reminders you keep in your head. We will map them to Simply Lodging and show you the calmer version of your busiest Saturday.